BAND and ORCHESTRAL instruments: 4% of the current new selling price to double the warranty from 1 year to 2 years.

An additional free setup is not included with additional purchased years of Performance Warranty.

GUITARS: 4% of the current new selling price to double the warranty from 1 year to 2 years.

USED products: 4% of the current new selling price to increase the warranty from 3 months to 1 year.

NEW products: 4% of the current new selling price to double the warranty from 1 year to 2 years.

If you are interested in receiving this coverage for longer than one year, you have the option of purchasing additional years of the Performance Warranty. Customers interested in more complete and convenient (but not necessarily longer) coverage are still able to purchase additional years of the Performance Warranty. Some manufacturers provide warranties for longer than 1 year however, these are usually limited warranties that do not provide the same coverage as the Long & McQuade Performance Warranty.

Commercial Use Coverage: Music and recording professionals who purchase gear for “heavy-use” commercial purposes will still be covered.

Accessory Coverage: Any peripheral devices or accessories that come with your product (i.e.

Power Surge Protection: Your product is covered even if damaged from a power surge.

Loaners Available: A loaner product may be given while the product is being repaired.

Guitar Setup: Guitars purchased at Long & McQuade come with 1 free setup, to be redeemed within 1 year for new guitars and 90 days for used guitars.

Convenient: Easy drop off and pick up of the product at any Long & McQuade location.

No Lemon Policy: Your product will be replaced should the same problem occur multiple times.

If this is not possible, a full refund will be provided.

Product Replacement: If your product cannot be fixed or costs too much to fix, we will replace it with the equivalent model for no additional charge.

Ultrasonic cleaning for brass instruments will be provided if deemed necessary by our repair staff, but is not routinely offered under the Performance Warranty. Band and Orchestral Performance Warranty does not include replacing pads or cleaning for woodwind instruments, unless deemed necessary by our repair staff.

Performance Guarantee: Normal wear and tear is covered, so your product will be performing as well as the day you purchased it for the entire duration of the coverage.

How does the Long & McQuade Performance Warranty differ from most manufacturers' warranties?

Recorders, Classroom & Plastic Instruments.

Signal Processors, Converters & Preamps.

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